Contact The Brotherhood

We typically respond to all inquiries within twenty-four hours. Urgent matters such as payment issues or delivery problems are prioritized and often handled within a few hours. Our support team is available around the clock to ensure you receive timely assistance.

To help us assist you more efficiently, please include your order number if applicable, a detailed description of your issue or question, any relevant screenshots, and your preferred contact method. The more information you provide, the faster we can resolve your inquiry.

Yes! Our support team operates twenty-four hours a day, seven days a week. You can reach out to us at any time via email, phone, or our contact form. We understand that gaming happens around the clock, and we are here to support you whenever you need assistance.

For urgent order-related issues such as delivery problems or payment concerns, we recommend calling our support hotline directly at the number provided above. This ensures immediate attention from our team. You can also mark your email subject as "URGENT" to prioritize your inquiry.

Currently, our primary support language is English. However, we are working on expanding our multilingual support capabilities to better serve our global community. If you need assistance in another language, please let us know in your message and we will do our best to accommodate your needs.

While we do not currently offer scheduled calls, you can contact us at any time via phone and our team will be ready to assist you immediately. For complex issues that require detailed discussion, you can mention this in your contact form message and we will arrange the best time to reach you.