Privacy Policy

At Iron Rust Skins, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect several types of information from and about users of our platform to provide you with the best possible service and to improve your experience.

Personal Information

When you register an account, make a purchase, or contact us, we may collect personal information including but not limited to your name, email address, billing address, payment information, and Steam account details. This information is necessary for us to process your orders, communicate with you, and provide customer support.

Transaction Information

We collect information about the transactions you make on our platform, including the items purchased, purchase amounts, transaction dates, and payment methods used. This data helps us maintain accurate records, process refunds if necessary, and improve our service offerings based on user preferences.

Technical Information

Our servers automatically collect certain technical information when you access our website, including your IP address, browser type and version, operating system, device information, and browsing patterns. This data helps us optimize our platform performance, identify and fix technical issues, and enhance user experience across different devices and browsers.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our website. These technologies help us remember your preferences, understand how you use our platform, and provide personalized content. You can control cookie settings through your browser preferences, though disabling certain cookies may limit some functionality of our website.

2. How We Use Your Information

We use the information we collect for various legitimate business purposes that benefit both our users and our operations.

Service Delivery: Your personal and transaction information is used to process your orders, deliver purchased items to your Steam inventory, send order confirmations, and provide customer support. We also use this data to verify your identity and prevent fraudulent transactions.

Communication: We may use your contact information to send you important updates about your account, transaction receipts, shipping notifications, and responses to your inquiries. With your consent, we may also send promotional emails about new products, special offers, and platform updates. You can opt out of marketing communications at any time.

Platform Improvement: We analyze usage data and user feedback to understand how our platform is being used, identify areas for improvement, and develop new features that better serve our community. This helps us maintain a competitive and user-friendly marketplace.

Security and Fraud Prevention: We use collected information to monitor for suspicious activities, detect and prevent fraud, enforce our terms of service, and protect the rights and safety of our users and our business.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in certain limited circumstances.

Service Providers: We work with trusted third-party service providers who assist us in operating our platform, processing payments, delivering items, and providing customer support. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from government authorities, law enforcement agencies, or courts. We may also disclose information when we believe it is necessary to investigate potential violations of our terms, protect our rights and property, or ensure the safety of our users.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of sensitive data during transmission, secure socket layer technology for payment processing, regular security audits, and restricted access to personal information on a need-to-know basis.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately of any unauthorized use of your account.

5. Your Rights and Choices

You have several rights regarding your personal information. You may access, update, or delete your personal information by logging into your account settings or contacting our support team. You have the right to request a copy of the personal data we hold about you and to request correction of any inaccurate information.

You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by updating your communication preferences in your account settings. Even if you opt out of marketing emails, we will still send you transactional and administrative communications related to your account and purchases.

6. Children's Privacy

Our services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under eighteen, we will promptly delete such information from our records. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to these countries. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +1 (650) 789-9264

We are committed to resolving any privacy concerns you may have in a timely and professional manner.